Shipping Policy

All items that we offer are in stock and ready to ship. All orders will be shipped within 1 business day of purchase.

International Buyers - Customs

Every country has different customs rates and laws. Payment of Customs Duties, taxes, and/or fees is the purchasers' responsibility to pay. Buyers should check with Customs in their country about any import tax/duties/customs fee/carrier fee before buying. Refused packages are subject to a restocking fee.

Returns Policy - Warranty

As a leader in the electronics industry, we want to ensure that each transaction ends with a positive experience. Therefore we offer a FREE no questions asked 30-day open return policy. All devices are further covered by a 90-day functionality warranty, please contact our customer service team for more details.

About Us

EMB Phones is a prominent company in the electronics industry that stands for excellence and loyalty to its customers. Our goal is not only to provide high-quality items at the best price but to offer the best customer service and support for our customers.

Buy with confidence knowing that you are in good hands and let us take care of you!

Customer Service

Questions or comments? We welcome your inquiry! Please click here to contact us, and we will get back to you as quickly as possible.

All messages will be responded to within one business day.

Please note that we are closed on Saturdays, Sundays, and all major US holidays.

Fully Unlocked

This is a GSM Unlocked Device, Compatible with Verizon or any GSM Network. Works with AT&T, T-Mobile, Verizon Wireless, Simple Mobile, H20, Net 10, Metro PCS & More. A Sim Card will be needed to activate this phone. This device can work with either an existing service or a new one. Phone works with any International Sim Card.

GSM Unlocked

This Phone is Unlocked for GSM Networks. Works with: AT&T, T-Mobile, Metro PCS, Simple Mobile, Straight-Talk Rogers, H20, Net10, Fido and all other USA and Worldwide GSM carrier and networks. Please insert your sim card into the phone and follow the on-screen instructions to activate. This Phone is ready to be used with your existing service, or a new one. Please note that this phone will NOT work with CDMA carriers such as Verizon, Pageplus and Sprint.

Excellent Condition

The cosmetic condition is overall Excellent, it may show minimal signs of wear and tear.

The device has been tested and is FULLY FUNCTIONAL

Very Good Condition

The cosmetic condition is overall VERY GOOD, it may show signs of wear and tear, such as light dings & scratches on the screen & body.

The device has been tested and is FULLY FUNCTIONAL

Good Condition

This is a pre-owned device, it has been tested and is FULLY FUNCTIONAL | The device will show a Pink/Green SHADE ON THE SCREEN, which will not impact the functionality of the device. Other than that, The cosmetic condition is overall GOOD, it may show signs of wear and tear from previous usage, such as dings & scratches on the screen & body.

The device has been tested and is FULLY FUNCTIONAL

Poor Condition

The cosmetic condition is overall POOR, it will show heavy signs of wear and tear from the previous usage, such as dings & scratches on the screen & body. The device has been tested and is FULLY FUNCTIONAL

The device has been tested and is FULLY FUNCTIONAL