Extra Long Panorama - Langkawi Pier - Malaysia - Canvas Print
Printed at 4 to 1 Ratio on Canvas in 6 sizes.
Langkawi is an archipelago made up of 99 islands on Malaysia’s west coast. Surrounded by turquoise sea, the interior of the main island is a mixture of picturesque paddy fields and jungle-clad hills. 
It's also the scene for our honeymoon!

About our Canvas Prints

These prints look amazing on your wall. Pick from a variety of subjects and locations from Australia and around the world.

All of our canvas prints come stretched around the frame and ready to hang upon delivery.

They are printed locally in your part of the world and shipped to you using domestic local freight options, lessening our carbon footprint.
Also this means no customs fees apply to your order!

If you would prefer a rolled canvas (non stretched/framed) simply contact our support team BEFORE placing your order and this can be organised for you.

Our frames are made of kiln-dried wood and have a depth of 3cm. These high-quality frames have a raised lip along their edges that prevents indentations from appearing on the canvas photo prints.

Our high quality canvases are made from matte cotton and their GSM count is 360. In order to protect your canvas photo prints, we seal them with a coating that makes them resistant to ultraviolet light, dust and water.

We use top-of-the-line, professional Epson printers, with only certified high quality Epson ink.


Shipping

Your chosen canvas is printed on demand.

However this process can sometimes take up to one week.

Prints are then packed and sent out via carrier to your door.

Depending on your location this can take a day or two, or even a week or two.

I will send tracking information so you can follow it's progress as soon as it's availible from my printing partner.


The Shipping Policy from my Printing Partner:

Codiv 19 Shipping update

Please be aware that ALL couriers are experiencing high demand across their networks, for both national and international deliveries. This is due to - 

  • reduction in air freight capacity and passenger flights
  • a significant increase in parcels volumes
  • hygiene and social distancing requirements in ALL courier networks

 

After you’ve placed your order, delivery may take as little as 5 to 10 business days, but could take longer due to the above.

Delivery time frames are not guaranteed as we utilise third party couriers. If you are working to a deadline, please ensure you contact our support team to confirm delivery time frames.

If you have any additional questions about shipping or delivery please email us at creative_curve@hotmail.com and we'll be happy to answer your queries.

Canvas prints can be delivered to PO Boxes. Please ask us about size limitations and additional shipping information.

As per our terms and conditions of business, from time to time shipping delays may and can occur, due to reasons beyond our control. If shipping is delayed will we do everything possible to ensure a speedy delivery.

  1. You acknowledge that it is your responsibility to enter the correct delivery details upon placing your order.
  2. If you require a delivery address update, we will endeavour to do this for you, if the order has not yet shipped.
  3. We are unable to change the delivery address once an order has been shipped, and at this stage it becomes the responsibility of the customer to ensure they receive the order or place a new order.
  4. Creative Curve can not be held liable if you the customer omit any important information from the delivery address, resulting in the order being returned to us. If the order is returned to us due to customer error, you will need to pay an additional delivery fee of $20 to reship your order.
  5. If the order is delivered to a local post office and you the customer fail to collect the order in a timely manner from the post office, the order may be returned to the sender. If this happens, you the customer are responsible for paying a $20 reshipment fee.
  6. You acknowldge that once an order is shipped, we cannot be held liable if a delivery is delayed due to the actions of the courier. 
  7. You acknowldge that Creative Curve do not offer compensation for shipping delays, for both normal and express shipping
  8. Items destined for some countries may attract customs charges. You the customer acknowledge you have sole responsibility in paying these fees. If a delivery fails because you do not respond in time to Customs communications, or you refuse to pay the applicable charges, we cannot offer any compensation


You the customer accept that if you are working to any deadlines the responsibility of ordering in time is placed solely on you, and that Creative Curve are not liable for any missed deadlines or lost business because of shipping delays.


Returns

If there are any problems with your delivery such as damage in transit, please take photos as you unpack.

Please email these to me at creative_curve@hotmail.com and I will make every effort to take car of any problems I can.

However in further detail our Return Policy also covers:

You have the right to ask for a replacement or refund under Consumer Law for products and services bought on or after 1 January 2011.

You can ask us for a replacement or refund, but you are not always entitled to one. For example, the consumer guarantees do not apply if you got what you asked for but simply changed your mind, found it cheaper somewhere else, decided you did not like the purchase or had no use for it.

REPLACEMENT AND/OR STORE CREDIT

As our products are highly personalised and printed to order, we can only offer a replacement or store credit in the following circumstances:

  • Manufacturing defect - replacement
  • Creative Curve internal IT system error - store credit
  • Creative Curve Customer Service or designer error - store credit

Please read our Terms of Use carefully before claiming a refund, as these will guide you as to whether you got what you ordered or whether you can in fact claim a replacement or refund.

A replacement or store credit must be requested within 30 days after delivery and will be issued in accordance with the above rules

Our prints very rarely suffer defects and are carefully packaged for shipping, however if yours does arrives a little worse for wear please email us a photo with a brief description of the issue so that we may review for you. 

Monetary Compensation Under Australian Law, Creative Curve only have to offer a monetary refund if you experience a major problem.

What is a major problem?

A product or good has a major problem when:

  1. it has a problem that would have stopped someone from buying it if they’d known about it
  2. it is unsafe
  3. it is significantly different from the sample or description
  4. it doesn’t do what the business said it would, or what you asked for and can’t easily be fixed.

Compensation for damages & loss Under Australian Consumer Law, you may seek compensation for damages and losses you suffer due to a problem with a product if we could have reasonably foreseen the problem. This is in addition to your replacement or refund.

What is not covered?

Creative Curve do not have to pay for damages or losses that:

  • are not caused by our conduct, or our products
  • relate to something independent of our business, after the goods leave our control