Please verify your shipping address during the checkout

Please be honest and understand that there is a 20% restocking fee to cover shipping and insurance expenses. 

Return Conditions:
Returned merchandise must be in original condition and  include all factory packed accessories and paperwork (e.g. battery, charger,  cords, straps, unmarked warranty card, manuals, etc.), in the original  manufacturer box and packaging with UPC, barcode, and serial number intact.
Incomplete returns will receive a reduced credit,  reflecting any missing peripherals.
The product serial number must match the serial number in  our database. We maintains serial number tracking.
Return merchandise must be double-boxed with no writing  on the manufacturer's box. Your Return Authorization number should be  prominently displayed on the outside of the shipping box

Returned merchandise that is lost or damaged during  transit is solely the shipper's responsibility. It is important to save the  tracking information and to properly insure all merchandise being returned to us.

Refunds:        

Refunds for returns are applied to the payment method  used at the time of purchase. Once we receive and inspect the product we will  credit your account. Please allow 3-5 days for a credit to appear on your  account.
   
 Defective items:  

An item that was discovered to be defective upon receipt  can be replaced or returned for a full refund.Damaged or Missing items: Claims for items damaged in transit or missing items must  be received within two business days of receipt of the shipment.

Replacement:        
 We will send a product replacement after the authorized  return has completed our receiving/inspection process. The replacement will  ship within four business days following the receipt of your return. Please  allow for additional processing time after holidays.

Although it is our goal to ship a replacement as quickly  as possible, a replacement cannot be shipped before we receive and inspect the  return. To receive a replacement more quickly, you may place a new order for  the same item (shipping not included) and we will issue a refund for the full  value of the returned product (including shipping) upon completion of our  return process.