- We open from Monday to Friday, From 9am to 6pm P.T.
- We try to process your items as soon as possible within 2 business days. However, most of the items are ready to ship out within the same day or a day after.
Warranty:
- We want you to be a part of our long-term businesses. Customer satisfaction is our first priority. If you any reason you are not 100% satisfied with your purchase, please direct message to our team, we are ready to answer and solve your concern you may have.
- We stand behind every item we are selling for a full year (365 days) after your purchase (Hardware warranty only).
- We offer 14 Days on DOA (Dead on Arrival) item.
- There will be up to 50% charged for items return due to change mind.
- We do not ship to forward address due to scam
- 1 Year Warranty Included (Parts and Labors):
We are here to assure you that your computer is fully functional within a year. That is why we offer you a full 1 Year Warranty on all of our refurbished PCs and laptops and custom-built PCs. During the warranty period, we will provide the defective part(s) and labor at no cost. The parts must be compatible with the original part(s) or/and product(s).
Laptops' batteries:
We test all of the laptop batteries; however, we cannot warranty on their life and health stage of them. All laptop batteries are fundamentally tested and assured to hold a charge for at least 30 minutes.
1 Year Warranty Excluded:
The warranty excludes:
1. Any problems caused by third-party software or application.
2. Any unauthorized repairs and modifications.
3. Any changes to internal components will void the warranty.
4. Any issues related to cookies, malware, virus, worm.
5. Any issues related to damages of internet download or using third party-app.