In recent times, a cheaper method of stonework has emerged whereby
pre-cast or pre-fabricated imitation stone issued. While, to the
untrained eye, that stone can look similar to natural stone, it
inevitably fades, cracks and becomes discoloured. With natural stone,you
are afforded the peace of mind of knowing that the stone is
durable,strong, and will stay true to its original colour. Every
product we make is hand carved by our fully qualified, City & Guilds
trained stonemasons in the time honoured traditions of the trade. Since
the dawn of civilization mankind has been creating works of art out of
stone. Buildings, sculptures and monuments all have two things in
common: they all come from the stone of the earth and they are all built
to last!
One beautiful characteristic of natural stone is that there are no
two pieces of natural stone alike. Some stones may have extreme
variation in colour, shading and veining from slab to slab and quarry to
quarry. This is part of the inherent beauty of using a natural product
in your home or project. It should therefore be expected when purchasing
a natural stone product.
DELIVERY Delivery costs are £60.00 for a standard size pallet to
mainland U.K It will be delivered via a Haulage Company and be brought
as close as possible to your property going over SOLID FLAT GROUND only
using a pull along stacker truck. Sorry there are NO timed deliveries
but you are welcome to choose a morning or afternoon slot if this helps.
Return policy
Upon delivery, you have 24 hours in which to notify us of any damage
to your new fireplace. All fireplaces are made of natural stone and
therefore as stated all have beautiful characteristics such as
colourings and markings (veins and fossils).
Bespoke Products
Once we have started manufacture of your bespoke item, we will be
unable to accept any returns. It is important that you contact us within
24 hours of placing your order, should you change your mind.
Standard Products
Upon delivery, you have seven days to notify us that you wish to
return your standard item. We ask that you return the item to us in the
condition it was received at your expense. Upon receipt of the item in
good condition, a refund of the cost, minus the initial postal costs
will be refunded using the same method used to make the purchase.