We purchased many brand new items from a business closing sale. This is 100% Brand NEW and our savings are being passed onto you.This will come in the factory box inside a usually 2 day USPS Box.  There is a Card with a quick Link to where you get FREE Maintenance and Operating Instructions (you only get that if you purchase the unit ). We're not here for free advice from tire-kickers. We will package properly and ship right away for FREE. Make sure this model fits your needs. We do accept returns, but buyer will be responsible for all shipping costs.