Prior to purchase, please take your time to read the fine print to avoid the confusion/dispute after the sale. We are very happy to explain to you if you are in doubt because we wanted to make sure our customer is 100% happy with us.

1. Australian based warranties including both labour and part. It's equivalent to 1 year Manufacturer warranty
2. Australian based sales and customer service through our office in Sydney not an agent.
3. We offer Australian based extended warranty for a complete peace of mind
4. No Additional Surcharge and NO hidden fees. What you see is what you paid
5. We are customer-oriented means We are committed to make you happy and work through any issues you may have in accordance with our policies.
6. Staffs(Not Robot) with a genuine interest in the industry and our products

Please also note about the origin:
1. Items are Located in AU and HK
2. Should we run out of the stock in Sydney, stock will be dispatched from our HK warehouse via express courier. NO additional fees for customer at all.
3. Both are the same stock, same specs and same warranty, 1 year Australian warranty. Please
refer to 'Warranty Tcs' for further information

We provide a hassle free 30 days money back guarantee to give you the opportunity to inspect your item. We offer this to assure our customers that we are confident that you will be satisfied with your item and our service. This 7 days money back or item replacement warranty for DOA(dead on arrival) or mechanical problems only. The 7 days period starts from the time recorded as "delivered" in the post service's tracking system, return subjects to the following conditions.

• Items must be in original condition with the product packaging, booklets/manuals, swing tags, labels and all other accessories included.

• The item/s are NOT scratched, worn or damaged, and are in re-saleable condition when we receive them.

• In case of return, shipping fees that we paid to courier is not refundable. This may range from AU to AU depending on the goods purchased plus the re-stocking fees

Local Australian Buyer:

We accept payment via:

• Paypal

• Bank deposit

We do not charge a surcharge for any payment method. 

Bank Deposit

Please ensure you include your ebay user ID in the description field so we can trace the payment to your purchase. This is very important we receive many of payments each day into its bank account and without a proper reference we cannot trace that you have paid. Do not include the item description in the description field, this does not tell us who you are, so these descriptions will delay the posting of the item. 

International Buyer:

Currently, we only take PayPal for International Buyer.

Local Australian Buyer

Prior to purchase, please take your time to read the fine print to avoid the confusion/dispute after the sale. We are very happy to explain to you if you are in doubt because we wanted to make sure our customer is 100% happy with us.

• All shipments and handling are FREE for Australia wide unless otherwise stated. We use Courier/Express/Registered Delivery depending on the area

• Please note that: Orders are processed within 24-48 hours of receiving cleared payment. Normal delivery lead time is 3 - 6 working days for most regional areas provided there are no unexpected circumstances such as courier delay.

• Delivery could take a little longer for PO BOX address or rural areas (Out Of delivery Area).

• Shipping insurance is highly recommended for your peace of mind

• During periods of high demand we may run out of stock in Sydney. In order to avoid delay, we will pay the extra postage costs to have your item sent from our international logistic center in Hong Kong. Specifications of the camera package will be exactly the same as per the Ad and the warranty is still valid in Australia.

  
  

  
  

International Buyer

• Duty and Tax may be applicable, which buyer might pay. Please ensure to check the customs requirements before purchasing.

• Delivery will vary depending on the region. As a rule of thumb, please allow 3 - 7 working days for delivery via courier from our HK logistic center.

Problems Resolution

• We strongly encourage and implore customers to resolve any outstanding issues by communicating with us before leaving feedback.  If you do not feel you are able to leave us 5 star, 100% positive feedback we would like to hear from you first so that we can work to resolve any situation. Your business is incredibly important to us and we pride ourselves on our outstanding levels of customer satisfaction and our determination to ensure you become our customer for life.

• We are committed to work through any issues you may have in accordance with our policies and strongly believe that we can resolve the issue through the good communication

• If negative/neutral feedback is left we will deem this as a completion of our obligations and no further resolution will be offered.

We offer a 12 months Australian warranty for any manufacturer defects. Your item will need to be returned to our office in Sydney where we will take action about your claim and have your item either repaired or replaced.

Your item will then be returned to your nominated address at no cost to you. Warranty does not cover - data, software lose or damage by virus, damage to other equipment or data used in conjunction with this unit or business lose due to malfunctions.

Please note: Faults caused by Liquid or Physical Damage are not covered by any Manufacturer Limited Warranty.

ABOUT US                                                                                                      

• We provide 7 days money back warranty and 12 months Australian Warranty. 

• Our support is 24/7. Response to your questions within 2-4 hrs most of the time except weekends. 

• We have flat rate shipping within Australia. Dispatch within 24-36 hours after full clearance of payment. Delivery within 72 hours.

• We provide our customers with great choices and flexibility. We update our prices every week to provide best possible price arround so that you can enjoy top brands in cheap price. We guarantee that you will be satisfied with the products as all our products are brand new with great quality.

• Some companies or individuals selling on eBay have a less than perfect record when it comes for after sales care. We have an excellent reputation both on and offline for customer care and ethical practices.

• In our humble opinion all these credentials point to a reputable establishment that you can feel comfortable to dealing with.

• 'I am so happy with the purchase' these kind words are the only gift for our hard work which encourages us so much and gives us peace of mind and happiness.

Contact US

If you have any question regarding your transaction or about the item please contact us before leaving any types of feedback. Please do not leave a negative feedback as a way to communicate as we are always happy to work things out.

Thanks for watching and have a good day mate.