If for any reason you are not happy with the laptop just contact us. No need to open up a case with Ebay. Our business model and owner founded this company on taking care of our customer. We do not leave after the sale. We are here for you the day you buy from us until you no longer have the laptop. Our support is always free. Just message us anytime you need help. Free software comes preinstalled on our laptops. These are not demo versions, but the top free software picked by PCWORLD Magazine. Office Suite, Graphic programs, Browsers, Utilities, etc If you would prefer not to have the software installed just message us prior to shipping. Check our 100% customer feedback which shows we take care of our customers Microsoft Certified / Microsoft Registered Refurbisher / Microsoft Partner. Brand: Dell Latitude Laptop
Year Warranty DetailsWe offer a 1 year warranty on all hardware issues for our computers. Warranty covers hardware issues only and excludes problems caused by abuse or tampering with components. Swapping internal components in the computer systems will void the warranty. Installation issues with products purchased elsewhere will not be covered in our warranty. Warranty does not cover battery or any software issues such as malware or virues and unauthorized repairs / upgrades. In the event you get a virus or malware or even damage the laptop can be sent back to us to be wiped and have the operation system reinstalled for a minimal charge plus shipping. Any damage can be repaired and is done for cost plus return shipping charges. We want you to have the laptop a long time and will help you anyway we can. For warranty issues - If your problem cannot be resolved remotely or through messaging, you will ship your laptop back to us for repair or replacement. Return Policy 30 days money back or item exchange, buyer pays return shipping, Due to high shipping cost these days Any item returned due to any other reason than its not working which will be verified or was damaged in transit will be charged a 15% restocking fee. please be sure you are buying the version of windows you need or item you need. if you have any doubts or questions i am here to help so please message me with any questions or if you need any advice. I dont leave after the sale and will always be here when you need me, but shipping cost are extremely high now and i have not raised my prices so it saves us both money to make sure you get what you need and that is what i like most about helping people., Dont be afraid to ask me anything. If for any reason you are not happy with the laptop just contact us. No need to open up a case with Ebay. Our business model and owner founded this company on taking care of our customer. We do not leave after the sale. We are here for you the day you buy from us until you no longer have the laptop. Our support is always free. Just message us anytime you need help.
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