We offer free shipping to the Continental 48 States. Alaska and Hawaii residents, please email us prior to placing your order for a quote on shipping.
We will gladly accept returns received within 14 days of delivery for a full refund, minus our original outbound shipping cost. Orders returned outside of the 14 day window are subject to a 20% restocking fee, plus our original outbound shipping cost. Returned items must be unused, in brand new condition, in original packaging. Items returned without their original packaging or in used condition are not eligible for refund or exchange and will be returned to you at your expense.
The IOC in Welding Supplies stands for Indiana Oxygen Company. IOC has been a leader in the welding and gas industry since 1915, making us the oldest independently owned Welding Supply Company in the county. After all these years, we're still a family owned company that is passionate about customer service and the products we sell. Our internet department was created in 2000 has been shipping products to our loyal customers across the country ever since.
We like to think that we have some of the most knowledgeable customer service reps in the industry. Feel free to email or call us with questions about a product, to check the status of your order, or vent about the big game last weekend; we're here to help Monday through Friday, 8am to 6pm EST.