All of our Health & Beauty supplies such as Hair & Beard Trimmers, Curling & Flat Irons, Dental Supplies etc: are customer returns and or shelf pulls.   All items will either come new or open or slightly damaged box condition ,  but all items are tested and inspected to verify they are in working order.    If you purchase an item from us and you have any problems, please contact us directly so we can take care of the problem immediately.