"Keep your memories close to your heart, and they will never be far from your mind"

For life's precious moments, The Charming Keepsake Co. offers beautiful, handcrafted genuine 925 sterling silver charms, making the perfect gift for special occasions. We also offer Memorial Jewellery to commemorate and preserve your memories of your loved ones who have passed.

Working from our workshop in the UK, all our pieces are made with love and care and we only source the highest quality materials to ensure longevity our all our items. We specialise in meaningful jewellery items that people can wear as they represent something important to them or special charms that you can gift to someone for important milestones in their life such as their Birthday, Wedding or Anniversary. All our jewellery is beautifully packaged for such occasions.

We also offer a range of ashes jewellery, which acts as a beautiful way to commemorate a loved one who has passed and keep them close to your heart. Some people find that wearing memorial jewellery can help them with their grief and serve as a personal reminder of the special person you have lost. Or you may want to treasure your pet by turning their ashes into jewellery – wearing your ashes necklace to keep your best friend close to you.

Whether you are looking for a gift for a special occasion or a special memorial piece that you can hold close to your heart, thank you for considering us.

Sincerely,
The Charming Keepsake Co.

Shipping is via Royal Mail 24 Delivery Service. This usually takes 1 – 2 working days for delivery once we have dispatched your item. Items are not dispatched on a Saturday or Sunday. We offer an option to upgrade to Royal Mail Special Delivery Service which is a guaranteed next day service by 1pm, for an extra fee.

Missed Deliveries

If you are not in to receive the delivery at the time the delivery is attempted, Royal Mail will leave you a card. This will allow you to collect it from your local sorting office. Sometimes they don’t always leave a card so please check with them first to see if they have your package.

We only use the highest quality packaging materials to ensure your item arrives to you safely.

International shipping (Outside the UK)

We also ship orders internationally using eBay’s GSP delivery service. Using the Global Shipping Programme (GSP) we send your order to eBay’s shipping centre and they forward the package onto you. With GSP, all customs, duties and tax will be calculated by eBay and paid upfront at checkout. eBay will also calculate the postage cost for you and provide you with an estimated shipping time.

Items can be returned up to 30 days from the date of purchase if you are not entirely satisfied with your purchase. The item must be in the same condition as when it was received, unaltered & unmarked, with all tags and packaging intact. It must show no signs of wear.

We recommend that you send the items back to us via a tracked service. This will ensure proof of delivery. Once we have received your returned item we will notify you via email and process your refund.

Engraved Items

As personalised jewellery items are created especially for you we are unable to accept returns or refunds on these items unfortunately. If a personalised item is faulty upon arrival please contact us and will rectify any issues immediately.