1. We accept PayPal only.

2. Payment must be received within 2 business days of auction closing. Or unpaid dispute will be filed for closing auction.

3. We ship to PayPal address only. Please make sure your address on eBay is matched with your shipping address on PayPal before you pay. All major credit cards are accepted through secure payment processor PayPal.

4. Total amount due includes the final auction price plus S&H (Shipping and Handling).

5. S&H will be determined based upon the ship-to address.

Dispatch time is approx 3-9 business days to most US destinations.

1. The package will be sent in 3 working days after cleared payment by GSO or FedEx Ground from our US warehouse.Please noted that signature for delivery is required.

2. Every package will be checked carefully and packaged well before shipping.

3. Do not ship to PO box.

4. Note that delivery times may vary particularly during peak periods or unexpected weather conditions.

5. Please open the box and check the item within 3 days after you get the package. If there is any shipping damage, please contact us within 3 days. If you do not contact us within 3 days, you need to be responsible for it by yourself.

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  RETURNS/REFUNDS:

  Please ensures the preservation of both the outer box and inner packaging during the effect of the warranty clause. In the event of a return or repair request, any additional requirements related to the outer box may incur charges.

   

  Orders more than 30 days from the date of receipt by customers are non-refundable.

   

  We require pictures of damaged goods in order to issue a return/refund.

   

  All product returns must be in unopened and in salable condition to receive a full refund. If the item is opened or used the orders are subject to a 10-20% restocking fee.

   

  Personal reasons for return (dislike, unsuitable, etc .), will be charged 10-15 % of the restocking fee and the return shipping fee is by the customer account.  Electric trike may be more than 15% of the restocking fee.

   

  Any package that is refused or undeliverable due to insufficient address, or marked as unclaimed, is subject to a 15% restocking fee.

   

  To prevent the return without the package box, please must keep your carton/package box for one month, and do not throw away your carton casually.

   

  The customer is in charge of properly packaging the bike and returning it to our warehouse.

   

  Any damages caused during the shipping due to the lack of packaging might be deducted from the refund.

   

  However, if you receive an incorrect or defective product, we'll pay the return shipping costs as this is a result of our error by sending you a pre-paid shipping label.

   · return requirement:

  · less than 10 miles on the odometer.

  · no major scratches or paint chips. Any attempt to hide scratches and chips will result in a refund deduction.

  · depending on the bike(s)' condition, a restocking fee of 10 - 20% will be charged. Orders outside the continental united states may charge a restocking fee of up to 50%.

  · please contact our ebay support team for return/replacement instructions.

  If a return has been approved, the customer is in charge of properly packaging the bike and returning it to our warehouse.

   

  Any damages caused during the shipping due to the lack of packaging might be deducted from the refund.​

   

  When you receive and sign for the bike, please carefully check if your package box is damaged or not. If it is damaged, please make a remark "The package damaged" On the receipt certificate. Otherwise, the carrier will deny that they broke the item to deny the package damaged claims.