C2

Used Poor – Heavy use and age

· Cosmetic blemishes are significant, such as multiple heavy dents, may require repair

· Damages to latches, hinges, keyboards, etc. are prevalent

· Critical parts are missing

C3

Used Fair (Moderate use and age)

· Cosmetic blemishes are consistent with wear, including multiple dents, discoloration, and light to heavy scratches

· Damage to latches, hinges, keyboards, etc.

· Some parts, panels, bezels, or covers may be missing

C4

Used Good

· Cosmetic blemishes include scratches and/or other surface imperfections from consistent use, but equipment is in good condition overall

· Minor wear of labeling may be visible

· Small dents and small areas of discoloration may be present from the removal of tags

· No damage to latches or hinges, nor any missing parts, panels, bezels, or covers

C5

Used Very Good

· Cosmetic blemishes include minor scratches and/or other surface imperfections from consistent use, but equipment is in good condition

· Minor wear of labeling may be visible

· Minor dents and areas of discoloration from the removal of tags

· No missing parts

C6

Used Excellent

· Overall excellent cosmetic condition

· May have light scratches or other minor blemishes from normal wear

· Minor cosmetic blemishes have no impact on the system’s overall functionality or performance

· Fully cleaned with all non-original labels removed

· No missing parts

C7

Certified Pre-Owned (Seller or Manufacturer Refurbished)

· Used equipment that has been fully restored to like-new condition with warranty

· Fully cleaned and cosmetically repaired with no blemishes

· No missing parts

C8

Unused

· New, out of box, unused equipment removed from original packaging with no signs of wear or alteration

C9

New Open Box

· New, unused equipment in original packaging where factory seals have been broken

· No signs of wear or alteration

F1

Collectible or Specialty Equipment (Core Requirement 6. (e)(3)(A))

· Collectibles are rare, vintage, and no longer manufactured or supported by the OEM

· Specialty equipment are rare and specialized equipment not generally available in retail

· May have broken or missing parts

F2

Verified Specialty Electronics (Appendix D)

· Verified removed from operation with no known defects in functionality

· No physical damage or defects

· No corrosion

· No missing parts

· Part numbers and serial numbers verified accurate

F3

Key Functions Working (Appendix C – Test and Repair)

· A subset of the primary functions of the device that an ordinary user of the device expects to function are verified working through manual or software tests

· Software may not be loaded or configured

· Hardware required for key functions to be tested may have been removed after testing (e.g., Hard Drive)

· May be missing components or parts not essential to key functions

· Secondary functions may not be tested or working

· May not include Focus Materials (e.g., Battery) that are not working or not tested

· All missing components or parts will be listed for each item

F4

Hardware Functional (Appendix C – Test and Repair)

· All hardware is tested and verified working through manual or software tests

· No missing or damaged components or parts

· Software not loaded or configured

· No hardware defects

F5

Refurbished (Appendix C – Test and Repair)

· All functions tested and verified working through software tests

· Loaded and configured with legally licensed software for full operations

· Software test results are available

· No hardware or software defects

F6

Like New (Appendix C – Test and Repair)

· All functions tested and verified working through software tests

· Repaired with OEM original parts

· Loaded and configured with original manufacturer’s legally licensed software for full operation

· Meets OEM specifications for full original functionality

· Software test results are available

· Zero defects