Delivery:
Handling time - up to 5 business days.
We
use the Kazakhstan state mail kazpost.kz for free shipping policy. Also
we can offer you expedited shipping options such as DHL.;
In
fact, delivery takes from 2 to 4 weeks in 95% of cases...in previous
years, but now, in 2020 due to the Corona Pandemic, the delivery time
has greatly increased and takes 4-10 weeks. We recommend paying extra
for faster, more reliable shipping methods. Regarding orders from exotic
countries where delivery is complicated, or customs may request
additional information, we specified the maximum delivery time;
Note:
Order
cancellation due to "change your mind" is accepted only in the first 12
hours after your payment, Then order cancellation is impossible;
We
accept the return of goods with the following conditions: the Goods
must be in original condition (no damage). Refund - only after we
receive the goods. Delivery is paid by the buyer.
If you received the item with damage - contact us and we will discuss the compensation. Returns are accepted only if the fault of the seller, if the fault of the customer (for example, did not compare sizes before buying), then the return is not accepted.
The
product is made of plastic and may be scratched during delivery or
storage - this is not damage! It must be painted before installation!
Have a nice day!