- Once a bid has been placed, it is a legally binding contract of purchase
- Payment must be received within 4 working days of purchase, however, if this is not possible, please let us know to discuss solutions.
- If payment is not received within 7 days of purchase then a Non-Paying Buyer Dispute will be filed, and 10 days later a final fee credit lodged.
- We value your input. If you have any questions or are dissatisfied with your shopping experience, please contact us first before leaving feedback. This helps us improve our service to you and other customers. We'll try our best to make sure EVERY CUSTOMER is 100% SATISFIED.
- We only ship within the US. All Orders are shipped from Florida within 1 business day. Orders received before 3:00 pm (Eastern Time) are typically shipped the same day. Usually, orders are received in three to five business days.
- Once you receive your goods, please inspect them for any damage during transit, and report the said damage within 24hrs via e-mail. If all is well please leave feedback, so we are aware that you have received your goods. Please note that if there are any problems, contact us first via e-mail giving full details of any problem along with your user ID.
- We accept no responsibility for goods delayed due to the shipping services such as UPS, USPS, FedEx, and any other carrier.
- Orders placed on the weekends will be shipped out on next Monday or Tuesday (holidays excluded).
- All our products have been checked and packed in good condition. However, if the item is damaged upon arrival, buyers must contact us within 3 days after delivery for any refund or replacement.
- Returns will not be accepted if buyers caused any damages to the item.
- The buyer is responsible for shipping and proof of delivery on all returns.
- Refunds are given as Exchange or Money Back.
- We regret that we can not be responsible for any wrong or undeliverable addresses.
| - We guarantee against any defective products. A full refund can be provided for any defective or misrepresented products within 30 days.
- We provide 30 days money back on non-defective, undamaged, unused, and resalable products. A restocking fee and another fee may apply to the condition of returned products. Shipping and handling fees are non-refundable. The product is not eligible for a refund after the 30-day refund period has expired.
- The customer will be responsible for the return shipping.
- All returned products (Replace or Refund) have to obtain an RMA # (Return Merchandise Authorization #) prior to return. Any returned product without an RMA # on the package will not be processed. To obtain an RMA #, please contact us through the eBay message system with your eBay user ID, eBay item ID #, and a brief description of your item condition and/or service requested.
- The warranty does not cover damage caused by accident, abuse, neglect, modification, alteration, misuse, repair, modification or physical damages.
- Warranty will be provided to the original purchaser only. The warranty will not renew once a replacement has been made. This means that a warranty replacement item will not have a brand-new warranty period.
- In the? changing mind? event FOR RETURN, Merchandise must be the same item, the original in sealed condition (unused, unaltered, unworn, unwashed, no damages. With original merchandise, including any accessories. Buyer will be responsible for return shipping costs. The original shipping fees are not refunded and a minimum of $0.99 or 20% of your total order as packing & handling costs will be deducted.
- If your item was shipped free of charge, the actual cost of shipping will be deducted.
- PLEASE NOTE, by law and Sanitary issues, intimate garments, sexy lingerie, and sex toys cannot be returned once they have been used in any case. Any hair, body smell, fragrant, flaking skin, dust, discharge, and so on, used could potentially cause a serious health issue. All returned items will be evaluated before refund. We will either refund or report the case to eBay with evidence.
|
