Pick-Up Option (No Handling Fee applies)

Bookings are essential. Collection available from our Sunshine warehouse, call us to confirm pick-up on 03 9210 0400.

Delivery of small items under 20Kg

These items will be delivered by one of our designated carriers, such as Australia Post or Couriers Please and can be made to residential and business addresses.

All other items are classified as large and bulky.

Delivery of Large, Bulky and Palletised Items

These items will be delivered by one of our designated carriers such as Toll Express, IPEC or Northline, to your nearest Depot, Drop Off Point or Supplied Business Address.

Orders that need to be sent to Residential Addresses only will incur additional fees to the listed freight charges, to cover the additional costs for a residential and/or tailgate truck delivery.

• $55.00 residential delivery fee – loose items up to 30kg.
• $130.00 tailgate truck delivery fee – palletised items.
• $185.00 residential delivery fee with tailgate truck.

If you cannot pick up your item from your nearest Depot, Drop Off Point, Supplied Business Address or Farm, please email us at sales@toolnation.com.au or call us on 03 9210 0400 to discuss options.

Please leave specific delivery instructions on the Checkout Page, found under Shipping Instructions.

Delivery Options for large, bulky and palletised items – Please advise us of your most suitable option

Option 1: Business delivery with a Forklift, Front End Loader or Bucket Forks available at the delivery address, unloading can be made directly off a standard truck delivery. Note that drivers will not allow you to use a crane or tractor bucket to unload.

Option 2: Delivery to your closest available Depot for collection.

Option 3: If the item needs to be delivered to a specific location and you do not have access to unloading equipment, then a tailgate delivery will be required. There is an extra cost for a residential and/or tailgate delivery (up to $185). We will contact you to discuss your circumstances.

*Please also note that deliveries with addresses located on some Aboriginal Sacred Sites, farms, mine sites, islands and other regional or remote locations may not be able to be accessed by Carriers. In such cases, our Carrier will contact you for alternate options.