Shipping
Orders are shipped within 1-3 business days after cleared payment is received.
Normally we ship our products via Ecom / DHL Ecom / Bombino, they deliver the items within 11-23 days for US &UK, for rest of the world it takes 2-4 weeks based on country’s custom.
Please note we may use different services as per the convenience.
Customs Policy
Customs Clearance/ Customs charges (if any) will be paid by buyer.
Buyers are responsible for any return shipping cost.
The buyer should know that in many countries when the package arrives at customs, the uncover or open the packages to see the content and to ensure that no prohibited drugs are inside the package.
Please Note:
Import duties, taxes and charges are not included in the item price. These charges are the buyer's responsibility. Please check with your local customs authority to determine these additional costs prior to bidding or buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up — please do not confuse them with additional shipping charges.
Please ensure that there is someone to receive the parcel on your address of delivery. If there is no one to receive the parcel at the time of delivery, the postal/courier service will leave a note at your home and you will have to pick up the parcel from the post office yourself by providing the registration number and proof of your identity. If the parcel is not picked up after the time period, it may be returned back to us as unclaimed.
Return Policy
Returns are accepted within 30 days
Refund or Exchange will be made only after the faulty item has been received by us. If the item(s) are seal opened, mishandled, physically damaged or distorted in any form other than the original factory condition refund/exchange will be cancelled.
All faulty items must be reported to us within 7 days from the date of receipt.
If you require any further information or have any query, please feel free to contact us. We will respond to you as soon as possible.
Feedback
Your feedback is always important for us.
Kindly contact us if you have any problem with your purchase or the item, we will always be there to help you.
Please don't open a case or leave a negative feedback without contacting us.
Please do not file Item Not Received Case or Item Not as Described Case. If you contact us, we will try to solve the issue in your favor faster than eBay Resolution Center Process.
Happy to Serve You