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SHIPPING & RATES
- Shipping charges are the responsibility of the buyer
and are non-refundable. Rates include insurance. Shipping rates are
provided by the eBay calculator based on the package weight and dimensions
as well as your location (zip code). I have no control over these
rates.
- In some cases, I am able to ship for less than
anticipated. In such cases, I will issue you a refund of the
difference if it is greater than $5.00.
OTHER IMPORTANT
INFORMATION
- Damaged Product: If you receive an item that was damaged in transit,
please retain the item as well as all packaging and notify me ASAP. The
item is insured. Please e-mail photographs that show the damage to both
the item and packing materials. You will also need to retain the
item and packing materials until notified by me that a claim has been
filed and paid. Sometimes, pictures are not enough for a claim, and
the USPS will require the buyer to bring the item to the post office to
verify damage. So, please keep everything until notified. Do
not return damaged items to me.
- Returns:
I do not accept returns. If you change your mind about an item after
receiving it, I am sorry.
- Descriptions:
Make sure to read the descriptions and review the pictures carefully. I do
my best to provide the most details possible including measurements,
colors, and any defects the item might have. Opinions about details
or defects can be subjective. So, if you have any concerns/questions about
the item you are looking at, please contact me by email prior to
purchase. After purchase, if you think there is
a discrepancy in what you received and
the description provided, please contact me by email.
Please do not open a return request. We can usually resolve a
concern.
- Photographs: Photos
are of the actual item, except in the case of a multiple item listing
where all items are the same. The only exception to this would be
where an item is new in package and, to avoid damaging the packaging, I
use a manufacturer's picture. Photos are considered part of the
description.
I appreciate the opportunity to work with you to
solve any problem that may arise, so please contact me if you have a concern
about your purchase.