【About US】

l  We are a local Australian Seller, located in Melbourne, Australia.

l  All our products are posted from our warehouse located in Melbourne, not oversea to ensure our customers receive a fast and hassle-free transaction.

【Payment】

l  We accept payment via PayPal only.

l  Payment must be made within 5 business days.

【Shipping】

l  We Only Ship items within Australia via Australia Post / Aramex / Couriers Please depend on the delivery address.

l  Orders will be dispatched within 1-2 working days after the full payment received.

l  We only send items to the registered eBay address. Please edit your postal address before check out.

l  Please allow up to 3-10 working days for items to be delivered via Australia post / Aramex / Couriers Please.

【Return and Refund】

l  We provide 30 days return policy.

l  All our products are of high quality. If you unfortunately receive a faulty one, please contact us via eBay message with photo(s) before open any case.

l  We will get back to you within 24-48 hours with a satisfactory solution.

l  We offer full refund if the item return within 30 days. Returned item must be in original condition even the package. Return postage is buyer’s responsibility.

l  We are not directly liable for any lost or damaged during the delivery, but we will try our best to solve the problem with you.

【Feedback】

l  We will leave Positive Feedback to you once payment received.

l  We strive for Positive Feedback on all transactions with our high-quality products and great service.

l  If you are considering giving a neutral or negative feedback. Please do write to us and give us an opportunity to address your concerns firstly.

【Customer Service】

l  Please feel free to contact us if you have any questions.

l  We are closed on the weekends and all public holidays.

l  We answer all messages within 48 hours. If your message after business hours or on holidays, we will usually answer them the next business day.