-We only accept payment by Paypal.
-If you pay by paypal with E-check, it normally takes 5 business days to clear, Once your E-check payment clears, your item will be dispatched within 1-2 working days.
-Payment must be received within 7 days after the auction ended.Buyers should complete the payment within 7 business days; we will cancel the order if the buyer fails to do that. We will report unpaid item to eBay.
International Buyers – Please Note
- Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
- Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
- Some countries' customs may charge taxes for importing good from another country such as Import Duty, Value Added Tax, a Purchase Tax, Customs clearance fees etc.
- Buyers as importer are responsible for paying such costs. Buyers can not request to cancel the auction or request for refund or resend under this situation.
-We provide 12 months warranty to our products.
We will provide Exchange or refund (Buyer's choice) for the defective product or dissatisfied purchase which reported within 30 Days.
One Year Warranty
All our items are brand new. We provide one year warranty for all our products from the date of purchase. Attention:
1. Customer is responsible for the return shipping fee;We will refund or replace, upon receipt of the item in its oringinal conditon and packaging with all components and accessories included.and you must provide us with the shipping tracking number,specific reason for the return and your ebay ID.
Damage or missing components
Our products are all brand new and inspected carefully before sending out. Please check the package before the courier leaves.
If you receive a broken item or missing part, please keep the original package and email the photos & your contact number to us within 5 days.
If products possibly damage during delivery, customers have to report in 5 days with your contact number and photo showing damage. Meanwhile, it may take about 15 days for the shipping company to investigate the case, thanks for your understanding.
Important note
The situation below does NOT meet the warranty policy requirements.
1. Install and operate products inappropriately.
2. Warranty seal is removed or damaged
3. Product is opened or repaired by unauthorized person.
Any technical guidance or further information , please contact us with eBay Message.
Any accessories required, please kindly take a pitcure to our email.
If return products for warranty repair, replacement or full refund, please email us and then ship it back.
Our Duty Time | ||||||
China Time | USA(pacific time) | |||||
Start | End | Start | End | |||
Monday | AM 9:00 | PM 18:00 | Sunday | PM 17:00 | Monday | AM 2:00 |
Tuesday | AM 9:00 | PM 18:00 | Monday | PM 17:00 | Tuesday | AM 2:00 |
Wednesday | AM 9:00 | PM 18:00 | Tuesday | PM 17:00 | Wednesday | AM 2:00 |
Thursday | AM 9:00 | PM 18:00 | Wednesday | PM 17:00 | Thursday | AM 2:00 |
Friday | AM 9:00 | PM 18:00 | Thursday | PM 17:00 | Friday | AM 2:00 |
Saturday | Out of Duty | Friday | Saturday | |||
Sunday | Out of Duty | Saturday | Sunday |
(During the duty time ,we can give you a quick respond. If we are out of work.please kindly be patient