Dispatch Schedule
Our operations are active Monday through Friday, with the exception of UK Bank Holidays. We are committed to processing all orders within one working day.
Domestic Shipping (UK)
- Standard Shipping: Complimentary on all orders, with an estimated delivery time of 2-3 working days via Royal Mail 48 service.
- Express Shipping: Available at an additional cost, utilizing Royal Mail 24 for an estimated delivery time of 1-2 working days.
- Next Day Delivery: For urgent requirements, we offer a Special Delivery Next Day service. Orders must be placed by 1 PM UK time to be eligible for next-day delivery. This is the only service with a guaranteed delivery time frame.
International shipping: We use eBay global shipping program to send our international parcels. Please contact before buying to check if we can do any combined shipping discount.
Returns Policy
General Returns
We gladly welcome returns for either a refund or an exchange on all purchases.
Return Period
You may return items up to 30 days from the sale date, provided they are in pristine condition, housed in original packaging, and still bear the attached tags, ready for resale.
Return Shipping
The cost for return shipping is the responsibility of the buyer.
Customer Satisfaction
Should you have any concerns with your order, we urge you to reach out to us before leaving feedback. Our commitment to exceptional customer service is paramount, and our priority is your satisfaction with your purchase.