We exclusively ship on Mondays to ensure the fish's safe transit. When you place an order during the week, your shipment will be scheduled for the subsequent business Monday. This timeframe allows us to meticulously prepare the fish for their journey.

Shipping Information: Our shipments are dispatched on both Mondays and Tuesdays via USPS Priority Mail. In case of extreme weather conditions, be it hot or cold, we will contact you to arrange an alternative shipping date. Please ensure someone is available to receive the package upon delivery.

Regrettably, we do not offer international shipping services.

Regarding DOAs (Dead on Arrival): In the unfortunate event of a DOA, kindly reach out to us within one hour of the documented delivery time through EBAY messaging. It's essential not to open the bag at this point. We will require a minimum of three clear photographs of the DOA to verify the issue. Refunds will be issued for DOAs only; If the fish arrives in good health and you didn't properly acclimate it, we cannot assume responsibility once it's introduced to your tank. Make certain your setup aligns with the generally accepted water parameters for betta care before making a purchase.

Please note that we do not accept returns.