These shoes are in good shape. They have some scratching on the inner leather soles and on the snake skin; however, the suede, the rubber grips, and the metal are all in great shape. See photos for more details. If there are any problems with the product that we may have missed, or if it was damaged during shipping, please reach out to us before making a review; as we will do our best to solve the problem for you. They are packed and ready to ship. Thank you so much for looking.