Majority of items at Oz Car Parts are advertised to dispatch within 2-3 business days of the order being placed. Whilst 99% of orders are dispatched within this time on occasion this may not be the case due to factors beyond our control.

Any payment made through Ebay is our preferred payment method

• Product warranty are offered within 12 months from item receiving.
• We have a 30 returns policy for change of mind returns, the buyer must cover return shipping unless we are at fault
• We will deduct our postage cost to you if you purchase the incorrect item for your car or initiate a change of mind return
• Warranty are for REPLACEMENT only and cover for any manufacturer's defect.
• If any package that needs to be returned, please contact our customer service first to receive a RMA form.
• Any item that is approved for exchange, item will need to be in brand new condition, which means that the item is never installed and needs to be kept in original packaging.
• Please tell us the reason for the return, and if you need a replacement or refund.
• The item must be returned unused in its original packaging with all and any accessories.
• We do not assume any responsibility for any installation fees charged by a shop under any circumstances.
• For more details regarding our return policy, please contact our customer service team for assistance.