Microsoft Headphones have been fantastic headphones with ANC and impressive battery life. Unfortunately, I took them off and heard a noise and upon inspection it snapped. I tried to superglue and it did work but shortly afterwards the same happened. Now there are some companies who provide 3d printed headbands and better than what Microsoft designed and more reliable. A colleague had his AirPods for sale which I use now.

No refunds due to the damage.