eBay

PaymentDelivery detailsTerms of salesAbout usContact us

Payment

We accept eBay Payment only. The following payment methods, which are offered at eBay checkout, are allowed:
PayPal. PayPal Credit. Credit card or debit card provided via PayPal. Credit or Debit card
Apple Pay. Google Pay. Bank-to-bank transfers. Payment upon collection.
Import duties, taxes, or charges are not included in the cost you pay to us. These charges are the buyer’s responsibility. Please confirm with your customs prior to buying.

Delivery details

Items will be shipped in 2 to 3 businesses day of receiving cleared payment.
We only ship to your eBay address, please be sure that your eBay address must match your shipping address.
We send to USA, 15-25 working days; UK, 15-21 working days; Auatralia / Canada, 15-35 working days; Europe, 15-35 working days, Other Countries, 20-45 working days.
We can also provide express post by EMS(4-15 days) or DHL(4-8 days). The cost is higher than standard postage, about $ 30 or higher. If you want post by EMS or DHL, please contact us. Very reasonalbe shipping fee will be charged
If you have not received your shipment within 2 months from payment, please contact us immediately for further assistance. We take responsibility for any damages or losses incurred in the shipping process.
Your item will ususally arrive within the estimated shipping time, however, pls note that there are certain circumstances that we unfortunately cannot control (i.e. weather condition, delay by postal office, local customs, etc)

Terms of sales

We offer 30 Days Money Back Guarantee. Please contact us from ebay message to get the return shipping address.
The goods must be returned in resalable condition(unmarked and undamaged and in its original box and original condition if possible )along with all its accessories and packaging.
Buyer is responsible for P&P cost. Please kindly contact us for a return address and RMA number before returning it back.
Any damages during transit must be reported to us within 48 hours on receipt.
Accident, neglect, misuse and normal wear and tear are not covered by this policy.

Please kindly Note: Personalised items are excluded from our return policy and are non refundable.

About us

Founded in 2016, We are a China based specialist online retailer of digital and related products. Our aim is to combine excellent protection and product innovation with a flawless customer experience.

Nowadays, we owned more than hundreds of employees with more than 10 departments, and products selling to worldwide.

Stay on trend with uv_personalised’s original design, our unique design aesthetics, simple design element, stringent details assurance and experimental creation guarantee your device to be fully protected and adds compliments to your life.

Uv_personalised--Ultimate protection, trend leader!

If you have any question, please use the link "Ask the Seller Question" or send "eBay message" in you "My eBay" to contact us if you have problems, special requests or suggestions, we are very glad to help you anytime. We will reply in 24 to 48 hours due to high volume of daily incoming emails and time zone difference.
Your positive feedback is a great encouragement for us. If anything about your transaction didn't meet your expectations, please do contact us first and provide us a chance to help you before feedback.Please await our reply before opening any case in the resolution center.

Our working time:
Monday-Friday
9:30am-6:30pm (GMT+ 08:00 Beijing)
12:30am-10:30pm (GMT+ 00:00 London)
19:30pm-04:30am (GMT- 06:00 USA/Canada)