Opening Times

Monday to Saturday
9:00 a.m. to 5:30 p.m.
Sunday
10:00 a.m. to 4:00 p.m.

• Free standard shipping on all items
• 30-days money-back Guarantee for each product
• Member of Toy Retailers Association
• As members we follow a strict code on the selling of toys, safety and selection.

Standard Delivery - Our Standard Delivery charge to most UK Mainland areas is included per delivery for any number of items up to a maximum of 25kg. Standard Delivery should have your goods delivered within 7 working days following the day of ordering (not including Saturday & Sunday).In the case of very low postage costs we will advise you and credit the appropriate amount to your order.

We also offer Express Delivery on in-stock items (Next Working Day), this is charged at £3.99.

For Express Delivery, extra large or heavy items weighing over 25kg we will give you a quotation, usually within one working day, before processing the order.

Next day delivery dependent on Courier Pick Up time from Kerrison Toys. 1-2 Working days estimated.
Via Paypal..Goods despatched upon receipt of payment
Toys can only be returned in accordance with our Returns Policy. If goods are returned in any other way then we will not be obliged to accept the toys or to credit your card account. We would like you to be completely satisfied with your purchases from Kerrison Toys. Please be sure you have selected the correct items as we do not send out products on approval.

CUSTOMERS IN THE UNITED KINGDOM

Unsuitable items If you are not happy with any of your purchases from Kerrison Toys, you may return the item within 10 days from the date of receiving the goods. On the condition that all goods returned are received in their original packaging and in a resaleable condition with their instructions, your card account will be credited with a refund for goods (including the initial cost of postage and packaging). However, the cost of returning unwanted items is your responsibility and it is recommended that you use a registered delivery service to ensure we receive the goods in perfect condition and we cannot be held responsible for goods that don't arrive. (This does not affect your statutory rights as a consumer.)

Faulty Goods

All our toys are guaranteed for 12 months against faulty workmanship. If you have a faulty product please contacts us and we will make arrangements to either replace, repair or refund the item. Please note this does not cover fair "wear and tear". This does not affect your statutory rights.

Returns Procedure

If you are returning goods, please contact us, complete with your order number, product code & description and a brief reason for return by clicking on this link.

Please use the internal eBay messaging system, thank you.