We process and ship all orders within one business day, excluding holidays. All domestic orders are shipped via the US Postal Service. Tracking information will be provided as soon as your package ships. You will receive an automated email with the tracking number. We ONLY ship to the address provided for all shipments. Shipments do not include invoices; one can be obtained from your eBay account.

Returns are accepted within 30 days of receiving your item. You may open a return request through eBay's Hassle-Free Returns, and eBay will notify us of your return. Non-defective returns must be in their original packaging, unused, and include all parts, pieces, and literature. A tracking number is required for all returns. We usually process returns within two business days of being delivered. All refunds are given as money back to the original payment.

Established in 2001, CritPro offers you, our valued customer, the ultimate shopping experience. We are a family and veteran-owned business located in Jesup, Georgia. Our mission is simple: to provide our customers with the best products and services at the lowest prices possible. We take great pride in our company, our commitment to customer service, and our products. Our online store is designed to provide you with a safe and secure environment to browse our product catalog.