Item was barely used when we bought it. Maybe 4 times. Then item was packed as we moved and that is it. That was back in 2014. Item is complete. We just opened it now after all these years. It was always in a controlled environment . They do function fine . We replaced the ear muffs part with new ones as they were peeling. Check images for what you will receive and condition.Any questions please feel free to contact us. From a smoke and animal free home. Thanks for looking