Handling time - up to 5 business days.
We
use the Kazakhstan state mail kazpost.kz for free shipping policy. Also
we can offer you expedited shipping options such as DHL.;
In
fact, delivery takes from 2 to 4 weeks in 95% of cases...in previous
years, but now, in 2020 due to the Corona Pandemic, the delivery time
has greatly increased and takes 4-10 weeks. We recommend paying extra
for faster, more reliable shipping methods. Regarding orders from exotic
countries where delivery is complicated, or customs may request
additional information, we specified the maximum delivery time;
Note:
Order
cancellation due to "change your mind" is accepted only in the first 12
hours after your payment, Then order cancellation is impossible;
We
accept the return of goods with the following conditions: the Goods
must be in original condition (no damage). Refund - only after we
receive the goods. Delivery is paid by the buyer;
If you received the item with damage - contact us and we will discuss the compensation.
The
product is made of plastic and may be scratched during delivery or
storage - this is not damage! It must be painted before installation!
Have a nice day!