Regarding returns and exchanges: 30 days of no reason return and exchange. Please keep the product intact and do not affect secondary sales. If the outer packaging is damaged, you have the right to deduct the packaging fee. If there are quality issues with returns and exchanges, the buyer will advance the shipping fee. We will refund the shipping fee once we receive the goods. Buyers who refuse express delivery will bear the shipping cost of the merchant. Bedding items that have been washed will not be returned or exchanged!
Color difference issue: All pictures are taken from the studio, as there may be slight color differences due to lighting, angles, and differences in each person's phone or computer screen. Those who mind, please carefully consider before taking photos!!! Color difference is not a quality issue
Kind reminder: Due to the high cost of home textile bedding, once washed, for any reason, it cannot be returned or exchanged. After receiving the goods, please check carefully before use! Those who mind, you must carefully consider before taking photos!!! Dark colored bedding may have a slight floating color during the first washing, which is a normal phenomenon. After one or two washes, this situation will disappear and can be used with confidence. Handmade cutting of bedding may result in an error of plus or minus 5cm, which is a normal situation and not a quality issue.
◆ Please carefully inspect the product before washing or use. If there are any quality issues, they can be replaced. Quality issues include: holes, missing accessories, obvious uneven cutting, and large areas of obvious stains. (Note: Thread ends, paint powder, color differences, etc. are not quality issues.)
◆ Washing precautions:
1. Constant temperature washing, the water temperature should not be too high and should not exceed 30 ℃.
2. The soaking time should not be too long, it is 30 minutes.
3. Prohibit detergents containing bleach ingredients!
4. Use neutral detergents and avoid using strong acidic and alkaline detergents such as bleach and detergent.
5. Detergents should not be directly poured onto fabrics to avoid local fading.
6. Avoid exposure to sunlight and let it dry in a well ventilated area.
7. Regardless of whether it is free shipping or no reason to return or exchange, the buyer is responsible for the reasonable shipping cost incurred by the seller. The seller is responsible for quality issues. The buyer refuses to sign for it and will be responsible for the seller's shipping cost.
8. After receiving the goods, be sure to inspect their appearance for damage before signing for them. If they are damaged, please contact customer service first before handling them. Before going into the water, make sure to check it carefully. Once you go into the water, it indicates that you have confirmed the quality is not a problem. After going into the water, there is no after-sales service. Please understand valuable bedding
9. Due to the wide variety of products, there may be delays in updating inventory, and occasional orders may be out of stock. When shipping, we will communicate with you to exchange the goods or refer to your opinions for timely refund processing
All bedding after-sales single item handling, no joint liability