-       Payment should be made within 5 DAYS after auction, or order will be cancelled.

-       Separate invoice is available for bulk purchase or special order. 

SHIPPING INFORMATION

All ORDERS 

-     Shipment via Hong Kong Post e-Express Service (with Tracking Number). 

-     For the shipping rate, please refer to the "Shipping and payments" page upon order. 

More info

-        We generate your shipping address via eBay. Please make sure your information on eBay is up to date.

-        Contact us if your country is not on our list of shipping destinations.

-        All orders are bubble-wrapped for shipping.

DELIVERY

-       Order(s) will be sent within 24 HOURS after receipt of payment.

-       Buyers will be informed of the dispatch via eBay message.

-     We keep buyers informed of special postal arrangement due to public holidays, extreme weather, tightened custom checks, etc. 

 -       We offer 30 DAY MONEYBACK AND GUARANTEE RETURN.

-       We offer replacement and refund for items which are found faulty upon arrival.

-       We accept returns only if the item(s) is/are brand-new and in good condition, with no signs of being used or damaged.

-       For any issue, please ALWAYS CONTACT US FIRST and we will try our best to diagnose and propose a solution. 

Opening a case or leaving negative feedback is much less efficient way of communication. We sincerely appreciate you attention and understanding.  

 -       Customers’ feedbacks are very important to us. We value every one of your opinions and advices. We have been reviewing our performance and improving our products based on customer’s views on our service.

-      It only takes seconds to do so, but it means a great deal to us. Thank you very much in advance for helping to maintain our standing on ebay!