Dear friend, hello:

Thank you very much for choosing our store. Here are some things you should pay attention to when purchasing products.

When you place an order, please select the vehicle model and year you need (2000-2024). Of course, you can leave us a message to speed up our production. If you have other needs, you can also send us a message.

Message format: car brand model year + structure + steering wheel direction color

For example: Mercedes-Benz + car model + year of manufacture 4-door sedan left (steering wheel in left position) black (select color)

Statement: If you need 7 seats. Please contact us or leave us the vehicle information. An additional fee is required for 7 seats. Thank you,

1. Please note: This only applies to models with the steering wheel in the left position. If your car's steering wheel is on the right, please contact us before placing an order.

2. Please note that different cars are suitable for different foot mats, so please check your vehicle model, year, or floor shape to ensure that the foot mats match your car correctly; You can leave a message or consult customer service.

3. Materials: Environmentally friendly anti slip XPE material (physically foamed polyethylene), environmentally friendly leather. 3.6mm thick elastic sponge with excellent manufacturing technology.

4. Color: Multiple colors can be customized through color matching, including black, brown, green, beige, orange, coffee, gray, purple, red, and more.

5. Attention: Due to manual measurement, please allow a difference of 2-3cm. Thank you.

6. Due to differences between different monitors, images may not reflect the actual color of the item. Please understand, thank you!

The item has a large volume and needs to be folded or rolled up. There may be slight wrinkles, please understand!




Regarding payment:
We receive payments through various methods specified by eBay. Unless you reach an agreement with us before purchase, payment should be made within 3 working days after purchase.
2. Please ensure that you have a valid/confirmed payment method before bidding.
3. If payment cannot be completed, please contact us through the eBay website information system (tell me the eBay product number) to discuss how to complete the payment.
You must be at least 18 years old to purchase this product!
Regarding transportation:
For most international transportation, we use the logistics provider specified on the website and China Post Air Mail, and we can provide faster transportation methods according to requirements.
2. Customers are responsible for knowing which products can be legally imported into their country.
3. Multimodal transportation: As long as the goods come from the same receiving location, we will conduct multimodal transportation. If you have any questions, please leave us a message on eBay. You just need to purchase and wait for us to update, merge, and send your invoice and the correct shipping cost.
4. Provide a tracking number. Travel time does not include weekends, holidays, or delays caused by weather, customs, or postal delays in your country. (Unfortunately, we cannot control emails!)
5. We are open 7 days a week, but reply to messages from Monday to Friday! (excluding holidays).
6. Please note that international transportation takes longer to reach your company than domestic transportation. Transportation methods and customization may affect speed. We remind the buyer that as this is a cross-border transaction, the seller cannot control what happens during transportation and customs processes. We urge buyers to pay attention to this situation
 
Regarding after-sales service:
1.30 day return policy: If the received product has defects or does not meet the list requirements, please contact us within 3 days of receiving and explain the issue. Once approved, we will arrange a return or full refund for you. The returned item must be the same as the original packaging received.
2. Customer satisfaction is very important to us, so if you have any questions about the products you want to purchase or have already purchased, please contact us through eBay Information, and we will answer any questions for you and make every effort to solve any existing problems.
For me, your satisfaction is the most important thing. Before leaving any negative or neutral feedback, please contact us immediately to understand any issues you may encounter (such as defects or damage during transportation). If you give us this opportunity, we will make it suitable for you!
Thank you for your quotation and a pleasant shopping experience!