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Some questions you may be interested in:
- 1. Why can't I play Netflix/Amazon Prime/Disney videos normally?
They cannot be played normally because of copyright restrictions. Please connect the projector to Fire Stick/Chromecast/Roku/PC enjoy the video. Some streaming videos or shows (Netflix, Amazon Prime, Disney) are protected by copyright and not play properly.
- 2. Why is there no sound when playing videos?
If the video has no sound, most of it is because the video is Dolby Sound. Like other projectors on the market, the projector does not support Dolby Audio. If the video has no sound, please turn off Dolby Audio.
(Approximate path: Settings > Display and Sound > Audio > Dolby Digital Out > Dolby Digital (off)).
- 3. Why can't I connect my Android phone via USB-C to HDMI cable?
Because of the different quality of the cables, cables may be problems with poor connections. We recommend you purchase Wireless HDMI Dongle.
- 4. Why can't I connect my iPhone via the Apple Lightning to Digital AV Adapter?
Because of the different quality of the cables, cables may be problems with poor connections. We recommend you purchase Wireless HDMI Dongle.
- 5. Why is it not recognized when I insert a USB stick?
The Mini Projector supports USB2.0 (black) USB flash drives (up to 64GB), please check the file system format of the USB flash drive on your computer. The projector supports USB flash drives with "NTFS" and "FAT32" system file formats but does not support "exFAT".
- 6. Does the Mini Projector need to be connected to a power source at all times in order to work?
The Mini Projector does not require batteries and must always be connected to a power source to function properly.