Official eBay Store
SHIPPING RETURNS PAYMENT

We use Australia Post to deliver your orders Australia Wide. All orders are sent with tracking and also require a signature on delivery. All efforts are made to dispatch orders within 2 business days from date of purchase, if for any reason this changes we'll notify you of any potential delay.

Please check any product delivered to you to determine if it is damaged. If a Product is damaged on delivery, then you should refuse to take receipt of that Product and notify us through our Customer Service. If you notice damage to a Product after delivery, you should notify us within 14 days of delivery. If so, you may return the product to us in accordance with this clause.


If you wish to return a Product that is not damaged and that was provided to you under these terms and conditions, then you may return it for a full refund less the cost of freight within 30 days. Unwanted items must be returned to us in their full, original, undamaged packaging.

You must provide us with the invoice we issued to you for your order to make a claim under this clause. If you fail to do so,then we may not provide you with a refund. We will not refund the Delivery Fee where the Products have been delivered to you. Your cost of returning any damaged Product via Australia Post standard parcel will be refunded. 

In the case of damaged goods we will refund or replace the product at our discretion. Once we have received a returned Product and a refund is due, we will issue that refund within 72 hours. Refunds to credit cards can take up to 30 days to appear on your statement 

For the avoidance of doubt, any light bulb delivered that arrives in tact and in working condition but blows thereafter through use, irrespective of length of use, is not deemed a damaged product and will not be replaced or refunded unless the item listing specifically states that the product is covered by a warranty. Light bulbs are deemed a consumable item and therefore all average lifetime hours provided are averages and by no means a guarantee of life span.

We use PayPal.

ABOUT OUR COMPANY

Welcome to Fat Shack Vintage! Where we pride ourselves on being purveyors of the best, fine, fat, vintage style from all reaches of the globe. No pomp and snobbery here, just good old bare vintage flair!

We stock a range of quality vintage industrial styled lighting, lamps, light bulbs and lighting accessories that are all available to you for easy and effortless, fast delivery Australia wide. 

Customer service and feedback is extremely important to us. We love our products and our customers (*big group hug*) so we want you to love the newest addition to your home as much as we do. As such, if for any reason you are not happy with your purchase then please contact us and give us the opportunity to fix the problem. We offer a no questions asked, 30 day unconditional return policy on all items purchased from our website so happiness is 100% guaranteed!

Happy hunting!