Payment. I expect buyers to make contact within 24 hours of the end of the auction and to pay within seven days. The item will be sent out once funds have cleared. 

Returns.  I will accept returns for a full refund for any items wrongly described but I not responsible for non delivery by the post office or them destroying items unless you have paid for Special Delivery. If you wish to return something I expect an email within 24 hours of you receiving the item.

Feedback Ebay uses a 5 star feedback system, which seems to be fair for buyers to evaluate interactions with sellers. However, please understand how your feedback can negatively impact sellers, especially private sellers who are not traders and do not sell hundreds of items a month. Ebay now says that sellers have to keep a 4.3 average per each category or will be suspended for 30 days from selling, regardless of whether or not they receive any neutral or negative feedback ratings. So if you felt you had a good transaction and believe a 4 is a good feedback, it is not - a rating of 4 is really a poor rating in Ebay's way of calculating things. If I were to sell 15 items in a month, typically 5 or more of those items get no feedback then if I would get 10 feedback reports in a month and some people think it went pretty well and gave 4 stars for a category (e.g., item as described) and 3 people give 5 stars, I would be suspended because the average would fall below Ebay's standard for people who sell lots of stuff as traders.  This with no bad ratings, not even a neutral. So, all I ask is please understand how these reviews are used and if there is any reason you feel that I don't deserve 5 stars in all categories, please let me know what I can do to rectify that before you rate me. Thanks for being understanding.

I am a collector/private individual, not a trader and am reducing my collection of railway books, model rail items, general fiction, history books, Whitefriars and Murano glass, Midwinter, Poole and Wedgwood Pottery,  Jaguar, Triumph, MG, Land Rover and other classic car parts so please watch my other auctions and save me as a "favourite seller". Thank you very much for looking at my auction.