What should I do if my order has not arrived after a long time?
Most of the orders will be arriving on time and safely. If you do not receive your order after a long time, please contact us via ebay message so that we track it down for you and try to resolve the problem. If the carrier confirms that your order is lost, we will offer a replacement or refund to you, so rest assured we will provide the most satisfying shopping experience.
What should I do if my order is defective or less quantity?
Most of the orders will be arriving in a mint condition and we are fully positive that you will enjoy our products. However, there are some factors objectively out of our control during the shipping process. If any of the items is damaged or if there are any missing parts or less quantity when you receive it, please contact us immediately via ebay message and we will check and try to solve the problem for you asap. We will offer a replacement or refund to you when the status is confirmed, so kindly rest assured we will provide a satisfying shopping experience.
Thank you very much for your purchase, hope to do business again with you soon!