Discover the secrets to successful management with Quality Without Tears: The Art of Hassle-Free Management by Philip B. Crosby. This nonfiction book, published by McGraw-Hill Trade in 1984, is a must-have for anyone seeking to improve their quality management skills. With 205 pages, this hardcover textbook offers valuable insights and practical tips on quality improvement and management.

Learn from the experience of renowned author Philip B. Crosby, who has helped numerous organizations worldwide achieve success in quality management. This book is in very good condition and comes with a dust jacket. It is written in English and has a length of 8 inches, a width of 5.6 inches, and a height of 0.9 inches. Don't miss out on this valuable resource for improving your management skills.