GENERAL INFORMATION
Please ASK US A QUESTION before you bid and do not bid if you need a question answered.
Most questions will be answered the same day during regular business hours (Mon-Fri 7:30A - 3:30P MST). If a question is asked outside business hours expect a response the next business day during business hours.
Feedback / DSRs: We are committed to customer service and satisfaction. If you encounter a problem please contact us before leaving negative / neutral feedback or low DSRs. We will make every effort to make your transaction with us as positive as possible.
Please look at all pictures closely as all items are packaged and shipped exactly as pictured.
All winning bidders have exactly 4 days from time of auction end to pay for their item. If a payment has not been made in the 4 day period the auction win will be automatically canceled.
SHIPPING FAQ?s
Laptops are packaged individually and cannot be combined for shipping. Figure in shipping for each individual laptop even when buying multiple laptops. We package each laptop in a bubble blanket and ship it in a box that fits (1) laptop perfectly.
Shipping & Handling prices include our time to pack your item, as well as the materials, including boxes, Insta-Pack, peanuts, bubble wrap or whatever your item requires to arrive to you safely.
Our shipping days are Monday through Friday. Items will always be shipped within 1 business day and tracking will always be uploaded to Ebay.
To ship your order, we will use the carrier of our choice between UPS / Fedex / USPS, and transit times range from 5 to 10 business days depending upon the distance from the shipping point.
We will only ship to an eBay confirmed address. Please do not ask us to change the shipping address after bidding or buying an item because we will not respond to any of those requests and we will automatically cancel your order