Payment Policy
We can accept payment by Paypal or credit card (Visa and Mastercard only) via eBay or our website. We do not accept cheque or postal orders any more. Please check this link for how to make another payment if your payment fails on eBay.
According to the eBay policy, buyers should make the payment in 4 days after the order is placed. Although we do not normally chase for payment, the eBay system will send you payment reminders and will close the order if payment is not received in 7 days.
Return Policy
- Due to the nature of our products, lighting conditions and limits to digital display and photographic technologies, the colours of the products may look slightly different in reality, which is a general technical problem. We offer free exchange for colour mismatch or you can return the unused item for a refund.
- You can return your order in 30 days of receipt to the return address on the package. Please write your ebay username on the package or put a note inside the package. It will speed up the return process.
- For hygienic reasons, returning items must remain in UNUSED conditions with tags originally attached, accessories included, no smell of smoke, perfume, food, etc.
- Buyers are responsible for return postage, unless the item is defective.