*Please note all the Fulton PVC clear umbrellas come with a fine powder coating which is put by the manufacturer to prevent the plastic from sticking and open freely at the first use.This coating will dissipate itself after a couple of uses.
Delivery
UK mainland: Free
Channel Islands, Scottish Highlands, Scottish Islands: £14.99 Please choose the
Parcelforce 48 service service when you order
Northern Ireland: £14.99 Please choose the Parcelforce 48 service when you
order
EU Islands: Please request a quote.
Payment Methods
We can only accept
PayPal payments. Most major credit/debit cards are accepted through
PayPal. We are unable to accept credit/debit cards over the telephone or in
person.
Shipping
UK Mainland
Your order will be
dispatched within one working day if your payment is received. The standard
delivery to a UK mainland address is approximately 3 - 5 working days for
standard services and 1-2 days for express services, Monday to Friday. This
information is given as a guideline only provided by our couriers. These
delivery times may vary due to a busy period or other similar circumstances
which are out of our control and because we cannot be held responsible for
delays in postal deliveries. If you don't receive your item within 5 working
days from the day it was dispatched please contact us.
UK Highland & Islands
Depending on the size of your order there may be a delivery surcharge for
UK Highland and Islands. Please request a quote prior to purchase.
International Shipping
Shipping to different
counties can vary significantly Please allow 14-21 days for your order to
arrive. The majority of our international shipments are made via Royal Mail who
will pass on your order to your national postal service. We do not recommend
using a PO Box as a postal address as for registered parcels a signature will
be required.
Returns
You must contact us for
authorisation code before returning any goods. You have the right to cancel
your order within 14 working days of delivery, starting the day after you
receive the goods, and return your order for a refund.For unwanted items the
goods must be returned by you in saleable condition at your expense and we
would recommend for your own protection that you use a signed for service
delivery service as we cannot accept responsibility for the item until we have
it back. We will offer refund for new items which are returned within 14 days
from the date of delivery of your order. Items must be returned in the same
brand new, unused and saleable condition with all labels and original
packaging. If the goods are unsuitable, a refund for the purchase price will be
issued. It may take up to 28 days to refund your payment from the date your
items arrive in our warehouse. In the unlikely event that your goods
are received damaged or faulty, or they develop a fault in a very short period
of time, 30 days from purchase, please contact us. If we cannot repair the
damaged items we will offer a replacement or exchange it with any other item.
If you prefer any other item as an exchange then the difference in price will
be either refunded or charged to you.