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Delivery Date: Please refer to shipping information below. The date
provided to you at the top is ONLY an estimation provided by eBay not
us.
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Tech Specs:
This can also be used with other handsets but functionality may be limited if used with a phone other than the ones listed above. These are taken out direct from phone boxes so are 100% Genuine.
Delivery Date: Please refer to shipping information below. The date provided to you at the top is ONLY an estimation provided by eBay not us.
- payment -
We accept payment by PayPal only.
- shipping -
We can only deliver to the registered PayPal address which you choose during checkout. Please decide the delivery address during checkout as we cannot ship to a different address.
Shipping (UK):
We use Royal Mail's services for our shipping. Most items that
are sent 1st / 2nd class normally get delivered within 1-5 working days (inc
Saturdays) however Royal Mail can sometimes take longer for delivery.
During bad weather conditions, holidays or sale days such as Black Friday,
Cyber Monday, Boxing Day, etc, this duration can go up to 10 working days. Please be patient during
these circumstances and allow a longer delivery time.
Please allow 10 working days for items posted
using Royal Mail's standard & Signed For services (1st Class / 2nd Class) before
contacting us regarding an item not received as the item will still likely be on
its way to you. As per Royal Mail, items cannot be considered lost until 10 working
days after due delivery date have passed. Contacting us will not speed up the
process as once goods have been dispatched it is beyond our control how quickly
Royal Mail deliver items.
Shipping (Abroad):
For our international shipping we use Royal Mail's International Standard or
International Tracked & / or Signed service. We would like to request European customers to allow up to 20 working days for delivery from due date and the rest of the world customers 25 working days for delivery from due date as Royal
Mail can take longer to deliver items due to reasons beyond our control and
theirs (i.e. bad weather, holidays, etc.). Items cannot be considered lost in
transit until the number of days mentioned above in red writing has lapsed.
Dispatch Times:
We dispatch all orders received by up to 11am (Mon-Fri) the same working day.
For urgent orders we would urge customers to use Royal Mail Special Delivery by 1pm
option where available.
- terms of sale -
If for whatever reason you are not
happy with your purchase or you changed your mind you may return the item(s)
within 30 days for a replacement or a full refund.
All exchange items need to be returned in the original packing and in a
saleable condition.
Please also ask for and retain a certificate of postage (available from
your Post Office) as return postage is your responsibility and we will only
replace or refund on receipt of item.
Disclaimer:
Adding any accessory or case to your device can obstruct the ease of use
of buttons and ports and sometimes make the unlocking option harder to use.
Also certain cases are made to be tight on the device and if not put on
carefully and correctly can cause aesthetic damage.
Please note that Mos Accessories is not responsible for any direct or
indirect damage caused to your device by the use of any of our products.
Products are used and applied at the customers own risk.
- about us -
Established in 2013, Mos Accessories is a family run business based in Wembley specialising in offering smartphone and mobile accessories, cases, screen protectors and more.
We have been trading on eBay since January 2013 and have sold various products successfully to customers in UK, Belgium, Germany, Greece, Ireland, and Italy and around the globe.
We have also sold successfully to reputable businesses as well as individuals. Due to our top class service we have had the pleasure of receiving repeat orders from our customers.
Our branded products are 100% Genuine and Original as we believe in offering the best and original products only. So if you see the words Genuine and/or Original in our listing you can be assured it is a Genuine Product!
- contact us -
If you are not satisfied with the
product, feel the need to rate us less than 5 stars or leave negative feedback
then please contact us first via eBay messages and we will resolve any issues
for you within 24 hours.
Please don't leave a
negative/neutral feedback without contacting us first.