We only accept PayPal on eBay, this means you can rest assured your order will be with you ASAP after your purchase. For your security we only despatch your order to the address you provide us via PayPal.

We use different couriers depending on the product(s) ordered to get your goods to you. These include Royal Mail, DPD and UK Mail. All orders are usually dispatched within 1 working days (Mon - Fri)

Warranty All Items sold by McCormick Tools come with a 12 month manufacturers warranty unless otherwise stated. This warranty is a Return To Base warranty and all return postage costs will be covered by the customer.

Returns

Please open a return request for the item in your Ebay account. We advise that returns are sent with a postal service that requires a signature on delivery as we will not accept liability for returned goods lost in the post. In the instance McCormick Tools Ltd are liable for return postage costs McCormick Tools will not refund return postage above or beyond the initial postage charge.

Faulty Goods

If unfortunately you are in reciept of a faulty item we must be informed via the Ebay messaging system within 48 hours of reciept of goods, outside of this period the product will then be refered to the manufacturer for warranty repair / replacement which could take upto 14 days.

Change Of Mind

Inline with DSR all customers have a right to change their mind and return a product. This must be done within 30 working days of reciept of goods. All returned items must be unused with all original packaging and in a resaleable condition. The cost of returning the item(s) to McCormick Tools is the customers responsibility. We must be notified in writing via the Ebay messaging system of the intent to return the item under DSR rules. Failure to comply with these terms will void the return and it will not be accepted.

Any Questions?

Please check this listing page carefully as the answer maybe there. If not, let us know and we'll try our hardest to reply within one working day, this may be a little longer at weekends.