- Over 95% of orders are shipped the same or next business day. We will contact you via ebay messages if there are going to be any delays
- We offer FREE Airmail on all purchases* (not the slower surface mail like our competitors ;)
- Tracking & Signature on Delivery is included FREE of charge for orders over $40. For orders below $40 it can be added for just $4 by purchasing Registered Airmail from our ebay store https://www.ebay.com.au/itm/Registered-Post-Option-Add-Tracking-and-Signature-Delivery-any-purchase-/152966086001
- We ship worldwide with the excpetion of Africa, Brazil, Chile, Italy, Canada & China
Note: We will ship to these countries with express post so please contact us if you would like to make a purchase.
*Orders to South America require tracking to be purchased separately
Note: The table below is based on AVERAGE shipping times, 10-20% of orders take a little longer
Late Arrivals:
We guarantee our service so if for some reason your order does not arrive we will send a replacement or issue a full refund depending on your wishes. We do however ask that you please allow sufficient time for your order to arrive (3½-4 weeks for places other than Central and South America)
Customs Charges:
Customs and import duites vary from country to country and are the responsibilty of the buyer. We mark all items at $10 to keep customs charges as low as possible for our customers.
Returns Due to Change of Mind:
- We offer a 30 day money back guarantee on all items except for food items due to health and safety issues.
- If returning an item due to change of mind it must be unopened and and undamaged
- Postage for itmes returned due to change of mind are to be paid by the buyer
Order Issues/Problems:
We strive for 100% customer satisfaction so PLEASE contact us before leaving negative feedback or opening a dispute.
Faultly, Damaged & Items not as described -
- Please let us know as soon as possible via ebay messages along with a picture of the item or problem area.
- We will bear the return postage costs for these or will replace the item (the final choice will be yours)