If your item arrives damaged please inform us immediately and attach a photo of the damage showing clearly the exact location of the damage.
Try not to open a case and speak directly with us via ebays messaging service and we will do our best to rectify any issues.
30 Days Return Policy: Items can be returned in the condition that they arrived in with any extra like cards and free gifts included, within 30 days of purchase.
Any item arriving back damaged or not in the correct packing materials will not be refunded.
Return postage not provided by us and we will not reimburse for any postage used to return the items unless agreed with us.
We ship via Royal Mail 48 Tracked. All our items are dispatched Mon-Fri by 12pm unless it is a bank holiday when the iitem will be dispatched the next working day.
This service during quiet periods usually takes 2-4 days to arrive
During peak period can take up to 7 days.
Your package is tracked and scanned at your delivery point and posted through your letterbox.
*Please note that when our shop is closed for holidays we stil accept orders. All order will be dispatched on the date displayed when we reopen.