We only accept PayPal on eBay, this means you can rest assured your order will be with you ASAP after your purchase. For your security we only despatch your order to the address you provide us via PayPal.
Delivery is FREE and FAST using our standard economy courier service.
Please make sure your full address is complete and up to date on your order.
We cannot deliver if your address is incorrect or incomplete.
- All orders are dispatched within 1 day of ordering
- We aim to dispatch orders placed by 12 noon on the day of order
- Our courier aims to deliver within 3-5 days of dispatch
- Upgrades to Express Delivery are available from £5.95 on selected items - please see availability at checkout
- Offshore, Islands, Highlands and NI are subject to a small delivery surcharge shown at checkout - cost depends on the delivery postcode
- We currently deliver to UK addresses only.
Orders sent via our courier service will have tracking details uploaded by the morning following dispatch. Small items are sent via Royal Mail and will be delivered within the Royal Mail 2nd class service aim.
"We want you to be 100% happy with your purchase
We are proud of our excellent track record in delivering orders in good condition and on time.
Our eBay seller status and fantastic feedback shows you that your are dealing with a professional company, based in the UK.
Damages
If your order arrives damaged:
We will need a photograph of the damaged item and the packaging to process your claim.
Please work with us to help solve the issue as quickly as possible.
Change of mind
If you'd like to return an order, we ask that it is sent back to us in perfect resaleable condition in the original packing. In the case of a change of mind, it is the buyer's responsibility to pay for return postage or delivery costs. You will need to request a return via the eBay returns option within your account. We will approve this as quickly as possible.
Exception: custom made or personalised items can't be returnes unless faulty. Damaged personalised items will be replaced not refunded.