Payment:

• We accept Paypal for fast and secure payments
• If you would like to make payment with another method please contact us

Shipping:

• All orders are sent either with UPS, Fedex or USPS.
• Free shipping is to USA continental - but not Alaska, Hawaii, Puerto Rico and the other U.S. territories.
• All areas not covered here. Please contact us for pricing.
• International shipping is handled by eBay Global Shipping Program

Returns:

We aim to provide you with the best possible purchasing experience. 

Please take the time to read through our policy before purchase:

If you are unhappy with your purchase for any reason, you can return it to us in an unused condition and in the original packaging. If returned within 30 days of the purchase, we shall give you a refund or an exchange subject to the following conditions:

There is a standard 15% handling fee charged on all returns.
The refund/exchange will not include postage/shipping costs.
Always contact us prior to returning your purchase and we will usually require a picture/video for us to understand the reason or problem you had with your purchase.
Please provide us with as much detail as possible for us to fully understand what went wrong. We endeavor to provide tried and tested products to our buyers and we use the pictures/videos to either enhance our product or to prevent these issues from re-occurring.

All returns require tracking details to be sent to the sales representative handling the query/return.
Any parcel returned without us receiving tracking details from the buyer shall be rejected.

Our listing information will usually have pictures/measurements/sizes/OEM numbers that will ensure that you are purchasing the correct part.

We will not be responsible under the following circumstances:

Our parts must be installed by someone qualified and with sufficient knowledge to correctly install the part that was purchased.
CV Joint Boot kits - carry no warranty.
Complete CV Joint Kits that have not been sufficiently greased prior to installation or if the rubber boot has been damaged during installation – Warranty shall be void and no refunds/or return shall be accepted.
Driveshafts that have been installed into vehicles that have been raised or modified will void the warranty and the return will not be accepted.
Many of our parts are very similar in appearance – please ensure that you have confirmed the measurements provided in our listing and that these match the part that you are replacing.
Vehicles manufactured within the same year may use different sized parts – this is a common occurrence with driveshafts. Vehicles manufactured within the same year or even with the same model; Manufacturers may change their parts depending on a variation in the powertrain.
We provide measurements/lengths in our listings that must be confirmed prior to purchase to ensure that you have purchased the correct part. Some of the driveshafts that we sell are similar in length and the way you measure must be accurate. Driveshafts are measured with the shaft compressed unless otherwise stated.

We will not accept responsibility for loss or damage of goods during transit, please ensure that the insurance cover option is taken where possible.
When we receive your return, it shall be inspected by our returns department and we will inform you of the outcome within 3-5 business days.

We are not allowed to provide our personal contact information via eBay as per eBay’s policies. All communication must be done through eBay. Please follow eBay’s Policies and the channels that they provide.

In the unlikely event that you have a grievance or if you have a query, prior to escalating the matter; we would greatly appreciate that you make contact with us through eBay, so that we can try to attend to and resolve your query as fast and efficiently as possible.

Important Shipping Notice:

If you have made a purchase but wish to cancel the purchase, please inform us as quickly as possible. In most cases, we ship within the same day that the part is purchased.

Couriers do not collect over weekends – any purchase made after mid-day on Fridays may only ship on Monday.

We generally do not accept a change of delivery address to the one specified on the buyers account profile. However if we decide to and only at our own discretion, agree to ship to a different address as per a buyers request, under no circumstance will we accept responsibility for the part “not arriving” at the new address provided by the buyer.


Contact Us:
Please contact us through eBay channels e.g. eBay mail/messages as we need to comply with eBay’s Policies. We are not permitted to provide company contact details. However, all queries will be answered to the best of our abilities.


We appreciate your support