-We provide regular and express posts. You can choose either one when you checkout.
-The postage we charged not just includes the actual postage charged by the courier but also includes packaging materials and eBay postage surcharge (eBay fee is including transaction fee, payment process fee and postage surcharge fee)...
-EBay's delivery date is estimated by eBay NEITHER AUSPOST NOR US. It is just an estimated date, not the actual delivery date.
-Item will be dispatched within 3 business days after your payment is cleared.
-According to the information from AUSPOST, the Item usually takes up to 6 working days plus a 3 - 5 days delay allowance.
-Small and light items will be sent via AUSPOST letter rate.
-If you use parcel locker / collect / click and collect, the delivery time will be even longer. (end up 15 working days for delivery), SO WE DON'T SHIP LETTER RATE ITEMS TO PARCEL LOCKER / COLLECT / CLICK AND COLLECT.
-Large and heavy items will be sent via Courier (Usually bulky and large item is local pick up only. If you want it to be sent, please send us your postcode to get an actual shipping quote)
- Local pick-up is available. We are in NORTH ROCKS 2151. Pick up NOT available in DUNDAS or OATLANDS. Please contact us to arrange a pick-up time, normally we will reply to you within 1 hour.
- Local pick-up is strictly by appointment only. Please make sure you have the pickup QR code ready. You should have received it after you paid the order via eBay. eBay will send the confirmation email to you.
- If your order is returned due to unclaimed, the buyer needs to pay the postage again or refund after deducting the previous postage and fee charged by the courier.