Payment
We prefer pay pal which accepts all major credit cards. payment must be received within 48 hours unless other arrangements have been made by contacting us. Please include item number with your payment. International orders must pay through pay pal only. If you are not from the United States please contact us first to make sure you are paying the right shipping price before purchasing. All Florida residents must pay sales tax.
Shipping
All Domestic Continental US shipping is $3.99. Insurance is included in that charge. Our items are very well packed in a way not to be damaged or harmed. We can offer Overnight and 2-day shipping for a cost.
Refund policy
We do except returns if the customer is not satisfied 100%, but you must pay the return shipping. All items must be sent back within 14 days of your winning bid. Most important we want you to be happy with your purchase. WE WILL TAKE YOUR ITEM BACK WITHIN 14 DAYS NO MATTER THE REASON. DO NOT FEAR THAT IS WHY WE HAVE A PERFECT RATING.
About Us
Klaus Estate Antiques and Jewels is a family owned estate and fine jewelry business. My family has 50 years in wholesale, antique, Victorian, estate, and vintage jewelry sales. We have a permanent Jewelry store in Gainesville, Florida that has been open over 25 years. We also travel almost every weekend on the road doing jewelry shows all over the United States and occasionally set up jewelry buyouts at hotels. We value and respect jewelry as art and fashion and we do not believe in scraping or destroying any jewelry that is not damaged or broken. We now have such a large collection and inventory that we will be offer our treasures with no reserve. 100% satisfaction guaranteed. We work hard to find top quality treasures for you. All of our auctions are sold with no reserve. we offer combined shipping so please take a look at our other auctions. If you have any questions just send us a message. All questions get answered every day and will never go unanswered more then 24 hours. If you have any concerns or problems please contact us we can provide our direct phone number to address specific needs. HAPPY BIDDING AND GOOD LUCK. THANKS FOR YOUR BUSINESS
Accreditation
G.I.A. G.G.
FEEDBACK AND CONTACT INFORMATION
After you leave us feedback we will give you feedback in return within 5 days. We want you to be happy with your purchase, there is no reason for neutral or negative feedbacks. We will respond to all emails, questions, and phone calls. We will accept your returns no question ask 14 days after you receive the item. There is no reason to give us negative feedback we are willing to work with you no matter the circumstance. We try to answer messages as fast as we can. Thanks so much for looking at our auctions.
CONDITION OF ITEM
This Item was previously owned and used so their are some minor wear and tear. We would never sell an item that was broken, damaged, or unwearable. IF YOU ARE UNHAPPY WITH QUALITY OR CONDITION OF THEM ITEM WE HAVE A 100% NO QUESTIONS ASK RETURN POLICY WITHIN 14 DAYS.