Our Policies:
We must verify and confirm payment and shipping address with Paypal or though communications with buyer before shipping. Buyers please make sure before you purchase that you have updated your Ebay & Paypal addresses and phone numbers.
If you are new to Ebay and have no record we will help you understand how Ebay works and how to pay for your item with Paypal. Please contact us if you are confused if anything during purchase & payment process.
Shipping and Handling price is not negotiable. There's the cost of the packaging, the time to package the item and the gas for the car to take it to the Post Office and the postage itself. We hope you understand.
Feedback!!!
We pride ourselves in customer satisfaction. If there is any reason you are not happy with our service or item before you leave a negative or neutral feedback or less than 5 stars on Ebay please email us and let us know because we want every customer happy and would love a chance to correct any problem you had. We have auto-feedback set-up and is left once your feedback is left.
Return Policy!!!
We guarantee all our ebay items against DOA or defects for 30 days after delivered unless shipping was the cause or if item was stated "AS IS"
It is "IMPORTANT" that the customer messages us to let us know there is a problem before they start a return request on ebay. This will save the customer and ourselves a lot of time. With help from the customer we will determine whether the item is defective or if purchased by mistake or any other reason.
In your original message please give us the Make ( Sony, LG, Samung etc) and model number of the product you are trying to operate with the remote and any other details of what problems they are having.
We will give the customer a RMA number to post on the return request to speed up the return process after the problem is determined.
PayPal Only !!!
If you are a Paypal hater and there are a few, please contact us maybe we can work something out, but as a general rule we do Paypal only!!!
Payment due by the 4th day after the auction !!!
We prefer all buyers to instantly pay as they purchase, but ebay allows 4 days. If you can't pay in the allowed 4 day timeline PLEASE contact us so we can work something out.
ATTENTION INTERNATIONAL BUYERS!!!
International buyers be aware it may take anywhere from 14 to 45 days before you receive your item. In some rare circumstances even longer, this is due to customs hold ups. We can not be responsible custom holds, duties or taxes imposed by your country. All international shipments are covered by the carriers insurance and a claim can be entered after 45 days or if your item is received damaged. ONLY insurance will cover the lost or damaged of your item. When you purchase from us you have opted into this policy! Tracking showed on your shipment is not always correct, some country's provide tracking others don't. Please let us know if your package is running later than 45 days.
Thank you for looking and have a great day.
